Cancellation Policy
Reservation Changes
Date changes are allowed without penalty up to 24 hours in advance of your reservation. There is no fee for these changes, but changes are subject to equipment availability.
Changes within 24 hours of your scheduled pickup time are subject to a $50 change fee (and availability).
Cancellation Refund
Cancel by sending a message from the Contact section of our website, or by calling 727-999-9937 during business hours (8am–6pm US Eastern time).
Cancellation Credit
If you'd prefer not to pay a cancellation fee, cancel at least 24 hours in advance of your trip, and you may elect to receive a 100% credit for a future date, to be used within 24 months. You will receive a voucher if you select this option.
Cancellations within 24 hours of your reservation start time are not eligible for cancellation credit.